Top 10 Questions To Ask Your Local Commercial Movers Before You Hire Them

Ray Hamilton

When moving your business to a new location, you have a lot of decisions to make in a short time. The to-do list can feel overwhelming, from selecting supplies to choosing a move date. One of the most challenging decisions you’ll face is selecting the right local commercial mover to help you.

Knowing which one to choose can be challenging with countless local and interstate movers nationwide. To find the best fit for your needs, asking the right questions is crucial.

Experience and Expertise

It’s crucial to confirm with the moving company whether they have sufficient experience in handling your move. 

For example, if you’re relocating to a high-rise commercial building, inquire whether the moving company has previous experience with such moves. A competent moving company should be well-equipped to handle challenges like parking restrictions, steep stairs, and narrow doorways.

Licensing and Insurance

To comply with regulations, moving companies must be authorized and registered to transport goods and provide moving services. A state license from the State Department of Transportation or Bureau of Consumer Affairs is required for intrastate moves. 

A USDOT number issued by the Federal Motor Carrier Safety Administration (FMCSA) is necessary for interstate moves. Proper accreditation indicates that the moving company follows ethical business practices and complies with the law.

Moving Equipment and Supplies

Ask about the moving equipment and supplies the company uses. Dependable local commercial movers require proper equipment, including a reliable moving truck, dollies, straps, packing supplies, protective materials, and specialized tools.

In addition, it’s essential to inquire about the type and condition of the equipment that the moving company will provide for your move to ensure a successful and stress-free relocation.

Moving Process and Timeline

When choosing a moving company, it’s important to understand their process and timeline. Ask the company about their packing, loading, and unloading process and how long each stage typically takes. 

It’s also important to ask about potential challenges or delays and how the company plans to address them. By understanding the moving process and timeline upfront, you can ensure a smoother move and avoid surprises.

Moving Costs and Fees

When you’re planning a move, consider the costs and fees involved to avoid any surprises later on. You should ask the moving company about their pricing structure and any potential fees, such as for packing materials or long-distance moves. 

Make sure to ask for a detailed estimate and explanation of costs and fees to help you budget accordingly and make an informed decision. 

Communication and Customer Service

Choosing a moving company that values keeping you informed throughout the process is important. Ask about the company’s communication practices and how they plan to update you on the status of your move. A reliable company will have a clear and effective plan for communicating with its clients.

Checking a moving company’s references or client testimonials is also crucial. A reputable moving company should be able to provide you with all the necessary information upon request.

Moving Insurance and Liability

Before hiring a moving company, ensure that your company won’t be held liable for accidents during the move and that your belongings are adequately insured. According to law, moving companies must provide free basic liability coverage which only covers $0.60 per pound per item. Most reputable moving companies offer complete value protection at an extra cost.

Be sure to ask for details on how to file a claim in case of any damage or loss during the move. This includes asking about their policy for reporting damages and any necessary documentation.

Professional Affiliations and Awards

Being a member of a well-established moving association is an assurance of professionalism and trustworthiness. Ask about professional affiliations or awards as it signifies that the moving company adheres to the quality standards and abides by its code of ethics.

Additionally, you can ask the company if their employees have received additional training or certifications to enhance their skills. This can provide you with peace of mind knowing that competent and knowledgeable professionals are handling your equipment.

Follow-up and Feedback

It can be beneficial to have peace of mind if you are informed on how to track your possessions when moving. Thanks to moving firms’ online shipment tracking services, you can follow the progress and location of your belongings while they are in transit. 

Before the move, it’s also crucial to inquire about your moving company’s contact information so you’ll know what to anticipate and can make plans appropriately.

Consider Ray Hamilton Company for Your Commercial Relocation Needs

Selecting the right commercial moving company can be daunting, but by asking the right questions, you can ensure a stress-free relocation and make an informed decision. If you’re looking for a reliable company that offers relocation services, consider Ray Hamilton Company. We meet all the essential criteria and are a trusted name in the industry. Contact us today!

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Get the peace of mind that your business’s moving, warehousing, transportation, and installation needs are handled with confidence with one call to Ray Hamilton Company. Contact us at (513) 653-5640 today and let us go to work for you.

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